Google’s Blogging Blunder
Everyone’s gone gaga over Google’s recent blogging blunder. In case you haven’t heard the ballyhoo was over one of Google’s corporate blogs making snarky comments about Michael Moore’s new film.
I agree with most of the opinions that it was very unprofessional and a big mistake for a corporate blog to dabble in politics, let alone Google.
But has anybody else also noticed that Google Blogs don’t enable comments? Doesn’t that strike you as
To me that’s an even bigger story and oversight by Google especially considering that it owns Blogger. So much for using the corporate blog to improve communications between consumer and the corporation.This is one of my biggest gripes with Google.
Have you ever tried to email Blogger? Of course you have and you know what happens — you get a canned response from a bot with links to common faq files. So you hit reply and tell them that you need personal attention from a human being.
Then you wait another week or so for someone who completely misunderstands your question, so you hit reply again and so on and so forth. Good luck. Worst of all, don’t even try to contact Google on the phone because you will never get by the pitbull on the other end.
It’s just an exercise in frustration. Which makes me wonder if Google really is just a big bot in the sky. (Earth to Google: Is there anybody out there? Hello… hello…)
Corporate blogs without comments look more like online press releases than anything else. What do you think? Source.