Google’s Blogging Blunder
Everyone’s gone gaga over Google’s recent blogging blunder. In case you haven’t heard the ballyhoo was over one of Google’s corporate blogs making snarky comments about Michael Moore’s new film.
I agree with most of the opinions that it was very unprofessional and a big mistake for a corporate blog to dabble in politics, let alone Google.
But has anybody else also noticed that Google Blogs don’t enable comments? Doesn’t that strike you as odd?
To me that’s an even bigger story and oversight by Google especially considering that it owns Blogger. So much for using the corporate blog to improve communications between consumer and the corporation. This is one of my biggest gripes with Google. Have you ever tried to email Blogger? Of course you have and you know what happens — you get a canned response from a bot with links to common faq files. So you hit reply and tell them that you need personal attention from a human being. Then you wait another week or so for someone who completely misunderstands your question, so you hit reply again and so on and so forth. Good luck. Worst of all, don’t even try to contact Google on the phone because you will never get by the pitbull on the other end. It’s just an exercise in frustration. Which makes me wonder if Google really is just a big bot in the sky. (Earth to Google: Is there anybody out there? Hello… hello…) Corporate blogs without comments look more like online press releases than anything else. What do you think? Source.

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Whilst they don’t allow you to comment, they do allow trackbacks which is a nice little traffic stream, let me tell you
Yes, they have been referring me a ton of traffic to my posts on the best setup for custom domains. It seems that I’m the only one who has been able to explain it in understandable english.
I should also mention that they have no doubt assigned a “nofollow” attribute to the backlinks. Sigh!
Sadly they do use nofollow but it’s a nice way of generating a wee bit of traffic. As the saying goes, every little helps…
I have noticed that lately, you sure have slammed Google pretty hard as of late, especially when it comes to Blogger or New Blogger. Have you decided to move on to a seperate, manually hosted blogging solution such as WordPress?
I agree in that, publishing a post while having commenting disabled is a pretty gutsy move. As for the email support, I don’t think it exists.
Now that we can redirect to a custom domain I have considered moving over to Wordpress but I’m still considering all of its ramifications.