Blogger Hacks Annoying Customer Service Menus
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Is This The End of Voice Mail Hell?
Whatever happened to “press 0″ to get to a live human? So much for improved service. The only ‘improvement’ from what I can see is less employees for the company to hire.
ABC News World News profiles blogger Paul English and his “Cheat Sheet to Find a Human.” English shares his hacks that bypass the annoying customer service phone menus for more than 100 companies.
It’s a good demonstration of the power of blogs and their ability to disseminate information. Looks good on them.
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Speaker's Corner (be real - add a comment)
“Looks good on them is right”!
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I heard that if you press a lot of numbers or use profanity, some customer support numbers will direct you to a real human automatically.
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As much as we can’t condone hacking past the customer service, it is actually a great idea. Especially for the long-winded customer care lines that take an age to speak to a real person!
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